岗位信息
岗位职责：
1.Represent Century origin on behalf of your account and projects/tasks, liaise with local & US-based teams, and become the main channel for brainstorming, designing, executing operational process improvement, and driving the business forward
作为Century的代表，代表您的客户和项目/任务，与当地和美国团队联络，成为集思广益、设计、执行运营流程改进和推动业务发展的主要渠道
2.Lead Century internal teams to create new (or review existing) processes/projects to ensure Century services are able to meet customers’ requests, are executable, and well delivered
领导Century内部团队创建新的（或审查现有的）流程/项目，以确保Century的服务能够满足客户的要求、可执行且交付良好
3.Fully understand customer-specific SOPs and all requirements. Ensure that SOP's are followed strictly, that best practices are shared across client teams, and that areas of concern are pro-actively addressed with Customer Operation Managers/Project Coordinators, operations teams and other local or global teams
充分理解客户特定的SOP和所有要求。确保严格遵守SOP，在客户团队之间共享***实践，并与客户运营经理/项目协调员、运营团队和其他本地或全球团队积极解决问题
4.Create and leverage a set of project management tools to track & monitor project performance and process effectiveness/efficiency. Identify areas for service improvement, create corrective action plans and follow up as needed
创建并利用一套项目管理工具来跟踪和监控项目绩效和流程有效性/效率。确定服务改进领域，制定纠正措施计划，并根据需要跟进
5.Maintain smooth working relationships with customer's business partners across the region and ensure that they are satisfied with our systems, personnel, process, and service overall.
与整个地区的客户业务合作伙伴保持顺畅的工作关系，并确保他们对我们的系统、人员、流程和服务整体感到满意
6. Prepare or create new reports and lead routine or ad hoc meetings as directed by team managers
根据团队经理的指示，准备或创建新报告，并主持例行或临时会议
7.Lead the preparation and support the writing of whitepapers for performance and business reviews. Support commercial discussions by evaluating viability of processes and services.
领导编写并支持撰写绩效和业务评估白皮书。通过评估流程和服务的可行性，支持商业讨论
8.Support reporting managers on any tasks assigned as teamwork
支持上司、汇报经理分配给团队的任何任务
任职要求：
1. University graduate with bachelor's degree or above
大学或以上学历
2.5+years or above of working experience in supply chain logistics, experience servicing VIP accounts in sizable international company is preferred
5年以上供应链物流工作经验，有大型国际公司VIP客户服务经验者优先
3.Knowledge and experience in scalable FBA, freight forwarding, and consolidation strategies / operations is highly preferred
具备可扩展FBA、货运代理和整合策略/运营方面的知识和经验者优先
4.Ability to embrace and adapt to changes with a positive and proactive attitude, willing to learn and take challenges; flexible in approaches, able to work under pressure & hit committed timelines in a high paced working environment
能够以积极主动的态度接受和适应变化，愿意学习和接受挑战；灵活的工作方法，能够在压力下工作，并在高节奏的工作环境中达到承诺的工作任务
5. Excellent interpersonal and globally adaptable communication skills
优秀的人际交往能力和全球适应能力
6. Excellent language skills, proficient in both written and spoken English is a must
优秀的语言表达能力，熟练的英语口语和书面表达能力
7. Excellent systems skills including Microsoft Office
优秀的系统技能，包括Microsoft Office
8. Occasional travels as needed
根据需要偶尔出差
工作和时间及福利：
1. 周一至周五9:00-17:30, 午休：12：00-13:30
2. 服务满1年享有10天有薪年假，服务满5年有15天年假，每年7天有薪病假
3. 额外商业保险，医疗费基本是100%报销
4. 每年一次员工旅行、圣诞派对、年饭抽奖活动，每月举办员工生日派对
